Handling a Difficult Customer
By learning this, will see an increase in customer service, productivity, and a decrease in unhappy customers.
Course Summary
Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a difficult customer? Through our workshop your participants will learn stress management skills, how to build rapport, and recognizing certain body language.
By utilizing our Handling a Difficult Customer course you will see an increase in customer service, productivity, and a decrease in unhappy customers. You will be provided a strong skill set including in-person and over the phone techniques, addressing complaints, and generating return business.
The primary objective of this course is to help you in mastering many topics of Quantitative Aptitude and get you prepared for various competitive exams. This course improves learners efficiency in using mathematical problem solving techniques and standard formulas. There are quizzes after each section so the learners can test their knowledge after watching the respective video lecture. Our course on Aptitude Test helps the learners to improve their numerical problem-solving skills. Besides improving their numerical skills the lessons and the model questions that we provide enable the learners to improve their critical thinking, logical reasoning and verbal as well as psychometric skills. Those who practice our model tests will be able to clear the Quantitative Aptitude Test of the various competitive exams as well as campus recruitment tests with speed and perfection. We provide the solution to each problem in simplified steps so that the learners can understand them easily.